El Course Experience Questionnaire (CEQ): aproximació a un in-dicador de qualitat del sistema universitari australià

The Course Experience Questionnaire is one of the instruments designed to appraise the quality of the university education, which applies in a global way to the Australian universities, public as well as private. It is a indicator of the courses that they are imparted at the university from the point of view of the student. The present article studies the historical evolution, the structure and the functioning of this questionnaire in order to grasp the positive aspects that it brings to the analysis of the quality of the university system

Empowerment: model i instrument de mesura basat en les variables primàries o efectives PIEQ (Primary Items Empowerment Questionnaire)

In this thesis a review of the state of the art on empowerment is found. A proposal is put forward for a model of the effective variables of empowerment, a new theoretical model that provides a distinct classification of individual variables. The model consists of four metavariables called reciprocal, unidirectional, shared and reflexive. Finally, a measurement tool for measuring and representing these variables graphically is described, including its process of elaboration through a preliminary pilot study that served to refine and improve the questionnaire. Both the model and the instrument proposed aim to determine the state of the primary variables involved in determining the predisposition and potential of a working group towards empowerment. With the measurement tool both organisational, departmental, working group and/or individual data can be obtained. This instrument can help companies and organisations to discover the limitations existing within a working group and act in consequence.